Pre-Order Policy
Last updated: 10 September 2026
Please read the following before placing a pre-order with Sleepy Fox Cards.
Payment
Pre-order and back-order items are charged in full when your order is placed.
Orders containing other products
If your order contains both pre-order and in-stock items, the entire order will be dispatched together when the pre-order item is available.
If you would like an in-stock item to be dispatched straight away, please place it as a separate order.
Where an order contains multiple pre-order products with different release dates, the order will normally be dispatched once all items are available.
Release dates
Release dates shown for pre-order products are based on the information available to us at the time and may occasionally change.
If a release date or our expected stock arrival changes, we will dispatch your order as soon as the product becomes available.
If we are unable to fulfil a pre-order, we will contact you and provide a full refund for the affected item.
Cancelling a pre-order
If you wish to cancel a pre-order before it has been dispatched, please contact us at matt@sleepyfoxcards.com as soon as possible.
Your statutory cancellation rights also apply to pre-orders purchased online. Further information about cancellations, returns and refunds can be found in our Returns Policy.
Questions about a pre-order
If you have any questions about an existing or upcoming pre-order, contact us at matt@sleepyfoxcards.com
